FlareDate Privacy Policy

Welcome to FlareDate (hereinafter referred to as "we", "us" or "the App")! We are well aware of the significance of your personal information and will spare no effort to protect its security and confidentiality. This Privacy Policy is designed to explain how we collect, use, store, share, transfer, and publicly disclose your personal information, as well as the rights you have in relation to it. Please read this Privacy Policy carefully and fully understand it before using the App and its related services. In particular, pay close attention to the clauses highlighted in bold/underlined. By starting to use the App and its related services, you acknowledge that you have fully understood and agreed to this Privacy Policy.

I. How We Collect and Use Your Personal Information

(I) Registration and Login

1. Mobile Number Registration and Login: When you choose to register and log in to the App using your mobile number, we will collect your mobile number and send a verification code to it to complete the registration and login process. We collect your mobile number to verify your identity, ensure the security and uniqueness of your account, and facilitate account recovery in case you forget your password.
2. Third-Party Account Login: You can also choose to log in to the App using a third-party account (such as WeChat, QQ, etc.). When you choose to log in with a third-party account, we will obtain the public information (such as avatar, nickname, etc.) that you have authorized to share on the third-party platform. This information will be used to create your account on the App and complete your personal profile. We will only collect and use this information within the scope of your authorization and will not use it for any other unauthorized purposes.

(II) Completing Your Personal Profile

To help you better present yourself on the App and increase the success rate of matches, we may collect the following personal information that you voluntarily provide:

1. Personal Photos: You can choose to upload personal photos so that other users can have a more intuitive understanding of your physical appearance.
2. Personal Introduction: You can write a personal introduction to share your interests, hobbies, personality traits, occupation, etc., to help other users get a more comprehensive understanding of you.
3. Other Personal Information: You can also choose to fill in other personal information, such as age, gender, height, weight, education level, work experience, etc. This information will help us provide you with more accurate matching services.

(III) Using App Features

1. Matching Feature: When you use the matching feature of the App, we will recommend other users who may be of interest to you based on the personal information and preference settings you have provided. To achieve this function, we need to collect and use your personal information as well as your behavioral data during the use of the App (such as browsing history, like/dislike operations, etc.), in order to continuously optimize the matching algorithm and improve the accuracy and quality of matches.
2. Chat Feature: When you chat with other users, we will collect the chat content you send and receive, including text, images, voice messages, videos, etc. This information is only used to implement the chat feature and ensure smooth communication between you and other users. We will encrypt and store the chat content and take necessary security measures to protect your chat privacy.
3. Dynamic Posting and Browsing: You can post personal dynamics on the App to share moments in your life. When posting dynamics, you can choose to upload images, videos, etc., and add text descriptions. At the same time, you can also browse the dynamics posted by other users. We will collect the dynamic information you post as well as your browsing, liking, commenting, and other behavioral data on other users' dynamics to provide you with a better social experience and recommend relevant dynamic content based on your interests.

(IV) Customer Service and Feedback

When you contact our customer service team or provide feedback through the App, we may collect your name, contact information (such as mobile number, email address, etc.), and details of the issues you are反馈 (feedback). We collect this information to communicate with you in a timely manner, solve the problems you encounter during the use of the App, and continuously improve our products and services based on your feedback.

(V) Security Assurance and Compliance Operations

1. Device Information: To ensure the safe and stable operation of the App and prevent malicious attacks and fraudulent activities, we will collect your device information, including device model, operating system version, device identifier (such as IMEI number, MAC address, etc.), network information (such as IP address, carrier information, etc.). We will use this information to identify abnormal login behaviors, detect and prevent security risks, and ensure the security of your account and information.
2. Log Information: When you use the App, our servers will automatically record some log information, including the time, pages, and operational behaviors of your visits. These log information help us analyze the operating status of the App, troubleshoot faults, optimize the user experience, and are used for compliance audits and security investigations, etc.

II. How We Use Cookies and Similar Technologies

(I) Cookies

To ensure the normal operation of the App, provide you with a more convenient access experience, and recommend content that may interest you, we may store small data files called Cookies on your computer or mobile device. Cookies usually contain identifiers, site names, and some numbers and characters. With the help of Cookies, the App can store your preferences or the items in your shopping cart, etc.

We will not use Cookies for any purposes other than those stated in this Policy. You can manage or delete Cookies according to your own preferences. For more details, please refer to AboutCookies.org. You can clear all Cookies saved on your computer. Most web browsers have functions to block Cookies. However, if you do so, you will need to manually change your user settings each time you visit our App.

(II) Web Beacons and Pixel Tags

In addition to Cookies, we may also use other similar technologies such as web beacons and pixel tags on the App. For example, the emails we send you may contain click URLs linked to the content on our App. If you click on the link, we will track the click to help us understand your preferences for our products or services and improve our customer service. Web beacons are usually transparent images embedded in websites or emails. With the help of pixel tags in emails, we can know whether an email has been opened. If you do not want your activities to be tracked in this way, you can unsubscribe from our mailing list at any time.

III. How We Share, Transfer, and Publicly Disclose Your Personal Information

(I) Sharing

We will not share your personal information with any company, organization, or individual, except in the following cases:

1. Sharing with Your Explicit Consent: After obtaining your explicit consent, we will share your personal information with other parties.
2. Sharing under Legal Circumstances: We may share your personal information in accordance with laws and regulations, the needs of litigation and dispute resolution, or as required by administrative or judicial authorities in accordance with the law.
3. Sharing with Affiliated Companies: To facilitate our provision of services to you based on associated accounts and recommend information that may interest you, or to protect the personal and property safety of our affiliated companies, other users, or the public from infringement, your personal information may be shared with our affiliated companies. We will only share necessary personal information and are bound by the purposes stated in this Privacy Policy. If our affiliated companies intend to change the purposes of processing personal information, they will seek your authorization and consent again.
4. Sharing with Authorized Partners: Only to achieve the purposes stated in this Privacy Policy, some of our services will be provided by authorized partners. We may share some of your personal information with our partners to provide better customer service and user experience. For example, we may entrust our partners to provide you with customer service, data analysis services, push notification services, etc. We will only share your personal information for legitimate, proper, necessary, specific, and explicit purposes and will only share the personal information necessary for providing the services. Our partners have no right to use the shared personal information for any other purposes.

(II) Transfer

We will not transfer your personal information to any company, organization, or individual, except in the following cases:

1. Transfer with Your Explicit Consent: After obtaining your explicit consent, we will transfer your personal information to other parties.
2. In the event of a merger, acquisition, or bankruptcy liquidation of the App, or other situations involving a merger, acquisition, or bankruptcy liquidation, if the transfer of personal information is involved, we will require the new company or organization holding your personal information to continue to be bound by this Policy. Otherwise, we will require the company, organization, or individual to seek your authorization and consent again.

(III) Public Disclosure

We will only publicly disclose your personal information in the following cases:

1. With your explicit consent or based on your active choice, we may publicly disclose your personal information.
2. If we determine that you have violated laws and regulations or seriously violated the relevant agreements and rules of the App, or to protect the personal and property safety of our users or the public on the App from infringement, we may disclose your personal information in accordance with laws and regulations or the relevant agreements and rules of the App, including relevant violations and the measures we have taken against you, after obtaining your consent.

IV. How We Store and Protect Your Personal Information

(I) Storage Location

In accordance with laws and regulations, we will store the personal information we collect and generate during our operations in the People's Republic of China. Currently, we will not transmit this information outside the territory. If we transmit it outside the territory in the future, we will comply with relevant national regulations or seek your consent.

(II) Storage Period

We will only retain your personal information for the period necessary to achieve the purposes. In the event of the cessation of operations of our products or services, we will notify you by means such as push notifications or announcements and delete your personal information or anonymize it within a reasonable period.

(III) Security Measures

1. We have adopted security protection measures that meet industry standards to protect the personal information you provide and prevent data from being accessed, publicly disclosed, used, modified, damaged, or lost without authorization. We will take all reasonable and feasible measures to protect your personal information. For example, data exchanged between your browser and the "Service" (such as credit card information) is protected by SSL encryption; we also provide https secure browsing for our website; we use encryption technology to ensure the confidentiality of data; we use trusted protection mechanisms to prevent data from malicious attacks; we deploy access control mechanisms to ensure that only authorized personnel can access personal information; and we conduct security and privacy protection training courses to strengthen employees' awareness of the importance of protecting personal information.
2. We will take all reasonable and feasible measures to ensure that we do not collect irrelevant personal information. We will only retain your personal information for the period necessary to achieve the purposes stated in this Policy, unless an extension of the retention period is required or permitted by law.
3. The Internet environment is not absolutely secure, and email, instant messaging, and other communication methods with our users are not encrypted. We strongly recommend that you do not send personal information through such methods. Please use complex passwords to help us ensure the security of your account.
4. The Internet environment is not 100% secure. We will do our best to ensure or guarantee the security of any information you send to us. However, if our physical, technical, or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, and causing damage to your legitimate rights and interests, we will bear the corresponding legal responsibilities.
5. In the unfortunate event of a personal information security incident, we will promptly inform you of the following in accordance with the requirements of laws and regulations: the basic situation of the security incident and its possible impact, the disposal measures we have taken or will take, your suggestions for self-prevention and risk reduction, and the remedial measures for you. We will promptly inform you of the relevant situation of the incident by means such as email, letter, phone call, or push notification. If it is difficult to inform each individual whose personal information is involved, we will issue a reasonable and effective announcement.
6. At the same time, we will also take the initiative to report the disposal situation of personal information security incidents to the regulatory authorities as required.

V. Your Rights

In accordance with relevant Chinese laws, regulations, standards, as well as common practices in other countries and regions, we guarantee that you can exercise the following rights regarding your personal information:

(I) Access Your Personal Information

You have the right to access your personal information, except for exceptions stipulated by laws and regulations. If you want to exercise the right of data access, you can access it by yourself in the following ways:

• Account Information: You can view and modify your account information, including avatar, nickname, personal introduction, etc., on the "Personal Profile" page of the App.
• Chat History: You can view your chat history with other users in the chat interface of the App.

(II) Correct Your Personal Information

When you find that there are errors in the personal information we process about you, you have the right to request us to make corrections. You can correct it by yourself in the following ways:

• Personal Profile Information: You can directly modify your personal profile information, such as age, gender, occupation, etc., on the "Personal Profile" page of the App.
• Other Information: If you need to correct other types of personal information, please contact our customer service team, and we will process it for you as soon as possible.

(III) Delete Your Personal Information

In the following circumstances, you can submit a request to us to delete your personal information:

1. If our processing of personal information violates laws and regulations.
2. If we collect and use your personal information without your consent.
3. If our processing of personal information violates the agreement with you.
4. If you no longer use our products or services or have canceled your account.
5. If we no longer provide you with products or services.

If we decide to respond to your request for deletion, we will also notify the entities that have obtained your personal information from us and require them to delete it in a timely manner, unless otherwise stipulated by laws and regulations or these entities have obtained your independent authorization.

When you delete information from our services, we may not immediately delete the corresponding information in the backup system, but we will delete it when the backup is updated.

(IV) Change the Scope of Your Authorization and Consent

Each business function requires some basic personal information to be completed (see "Part I" of this Privacy Policy). For the collection and use of additional personal information, you can give or withdraw your authorization and consent at any time.

You can change the scope of authorization and consent in the following ways:

• Device Permissions: You can view and manage the device permissions requested by the App, such as camera permission, album permission, microphone permission, etc., in the phone settings, and turn on or off the corresponding permissions according to your needs.
• Push Notifications: You can turn off the push notification function in the App settings to stop receiving push messages from us.

When you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw your consent will not affect the personal information processing that has been carried out based on your previous authorization.

(V) Cancel Your Account

You can apply to cancel your account in the following ways:

• Find the "Account Cancellation" option in the "Settings" page of the App and follow the system prompts to operate.

Before you cancel your account, we will verify your personal identity, security status, device information, etc. You are aware and understand that the act of canceling your account is irreversible. After you cancel your account, we will stop providing you with products or services and delete your personal information as required by you, unless otherwise stipulated by laws and regulations.

(VI) Responding to Your Requests

To ensure security, you may need to provide a written request or prove your identity in other ways. We may require you to verify your identity before processing your request.

We will respond within [X] working days after receiving your request and verifying your identity. For your reasonable requests, we will not charge a fee in principle, but we may charge a certain cost fee for repeated requests that exceed reasonable limits. We may refuse requests that are unreasonably repeated, require excessive technical means (for example, require the development of new systems or fundamental changes to current practices), pose risks to the legitimate rights and interests of others, or are highly impractical (for example, involve information stored on backup tapes).

In the following circumstances, in accordance with laws and regulations, we will not be able to respond to your requests:

1. Directly related to national security and defense security.
2. Directly related to public safety, public health, and major public interests.
3. Directly related to criminal investigation, prosecution, trial, and execution of judgments.
4. There is sufficient evidence to show that you have subjective malice or abused your rights.
5. Responding to your request will cause serious harm to the legitimate rights and interests of you or other individuals or organizations.
6. Involving trade secrets.

VI. How We Handle Children's Personal Information

Our products, websites, and services are mainly aimed at adults. Without the consent of parents or guardians, children are not allowed to create their own user accounts. For the collection of children's personal information with the consent of parents, we will only use or publicly disclose this information when permitted by law, with the explicit consent of parents or guardians, or when necessary to protect children.

Although the definition of a child varies in local laws and customs, we consider anyone under the age of 14 to be a child.

If we find that we have collected children's personal information without obtaining verifiable parental consent in advance, we will try our best to delete the relevant data as soon as possible.

VII. How This Privacy Policy Is Updated

Our Privacy Policy may be updated.

Without your explicit consent, we will not reduce the rights you should enjoy under this Privacy Policy. We will publish any changes made to this Policy on this page.

For major changes, we will also provide more prominent notifications (including, for some services, we will notify you through website announcements, pop-up prompts, emails, or text messages, explaining the specific changes in the Privacy Policy).

The major changes referred to in this Policy include but are not limited to:

1. Major changes in our service model. Such as the purposes of processing personal information, the types of personal information processed, the ways of using personal information, etc.
2. Major changes in our ownership structure, organizational structure, etc. Such as business adjustments, bankruptcy mergers and acquisitions, etc., resulting in changes in ownership.
3. Major changes in the main objects of sharing, transferring, or publicly disclosing personal information.
4. Major changes in your rights regarding participating in the processing of personal information and the ways to exercise them.
5. Changes in the responsible department, contact information, and complaint channels for handling personal information security.
6. When the personal information security impact assessment report indicates high risks.

VIII. How to Contact Us

Thank you again for your trust and support in FlareDate! We will do our utmost to protect the security of your personal information and provide you with high-quality social services.